Legal & privacy

Company information

This website is operated by Mokan Tur Turizm Seyahat ("Mokan", "we", "us"), a travel agency licensed by TÜRSAB (Association of Turkish Travel Agencies) under document number 10997. "Mokan Premium" is the premium and MICE operations division of Mokan Travel and is not a separate legal entity.

• Legal name: Mokan Tur Turizm Seyahat
• TÜRSAB licence no.: 10997
• Operations base: Tayakadın Mah. Havalimanı Cad., Istanbul Airport Terminal Building No: 1/820507, Arnavutköy / Istanbul, Türkiye
• Email: [email protected]
• Phone: +90 552 655 01 02 / +90 552 653 01 02

Privacy policy (KVKK & GDPR)

We respect your privacy and process personal data in line with the Turkish Personal Data Protection Law (KVKK, Law No. 6698) and, where applicable, the EU General Data Protection Regulation (GDPR).

What we collect: when you submit an enquiry or request form, we collect the details you provide, such as your name, company, email, phone number and the content of your message. Our web server may also process technical data such as your IP address for security and basic analytics.

Why we use it: we use your details solely to respond to your enquiry, prepare proposals and communicate with you about the program you are planning. We do not sell your data, and we do not use it for unrelated marketing without your consent.

Legal basis: we rely on your consent (given when you submit a form) and our legitimate interest in responding to business enquiries and operating this website securely.

Retention: we keep enquiry data only as long as necessary to handle your request and meet legal or accounting obligations, after which it is deleted or anonymised.

Your rights: you may request access to, correction of, or deletion of your personal data, and you may withdraw consent at any time. To exercise these rights, contact us at [email protected].

Cookies

This website uses only the cookies and similar technologies necessary for it to function and, if enabled, privacy-respecting analytics to understand how the site is used. We do not use intrusive advertising trackers.

You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the site work.

Terms of use

This website is provided for general information about Mokan Premium's services. Content, pricing indications and availability may change without notice and do not constitute a binding offer. A booking or service contract is formed only through a separate written agreement.

All text, design and graphics on this site are the property of Mokan or used with permission and may not be reproduced without consent. Photography is used for illustrative purposes.

Case examples disclaimer

The case examples shown on this website are anonymised and illustrative. They represent the type of programs we handle and do not identify specific clients or guarantee particular outcomes.