About us

The premium operations team behind Mokan

Mokan Premium is the high-touch, MICE-focused division of Mokan Travel, the part of the business built for premium brands, corporates and luxury operators.

Istanbul skyline with the Bosphorus at dusk
Since 2017Istanbul operations

Who we are

An Istanbul DMC, built for the high-touch end of travel

We are the operations partner premium travel brands rely on to make Istanbul the easy part of the itinerary.

Mokan Travel was established in Istanbul in 2017 and has operated from a base inside Istanbul Airport since 2018. We are licensed by TÜRSAB under document number 10997 and work as a destination management company across Türkiye.

Mokan Premium is our division for the most demanding programs: MICE, road shows, VIP guest handling and luxury experiences. It exists because premium clients need more than a booking desk: they need an accountable local team that designs around the guest and runs the day flawlessly.

  • Established 2017 · Istanbul Airport operations base since 2018
  • Licensed travel agency, TÜRSAB document No. 10997
  • Destination management across Istanbul and wider Türkiye

How we work

The principles behind every program

The standards our premium clients hold us to, and we hold ourselves to.

Accountability

One named operations lead owns your program end to end. No hand-offs, no diffusion of responsibility.

Personalisation

The program adapts to your guests, never the reverse. We start from the brief, not a brochure.

Local mastery

We know Istanbul intimately (its timing, its venues, its quiet doors) and we use that knowledge for you.

Discretion

Quiet, confidential handling appropriate to senior executives and high-profile guests.

Reliability

Airport-based dispatch, real-time tracking and buffer planning keep tight programs intact.

Partnership

We work as an extension of your team, mirroring your service language and protecting your brand.

Our team

Specialists, not a switchboard

Premium programs are run by dedicated specialists. These are the roles that deliver your program; you are introduced to your named leads on engagement.

MICE Operations Lead

Owns meetings, incentives and conference programs from proposal to on-site delivery.

Road Show Coordinator

Plans and runs back-to-back executive schedules and the live dispatch behind them.

VIP Guest Relations

Handles high-profile guests, protocol and the discreet details that define premium service.

Premium Tours Lead

Designs personalised private itineraries and briefs the guides who deliver them.

Fleet & Chauffeur Manager

Maintains the premium fleet and the standard of every chauffeur movement.

Client Partnerships

Your single point of contact for proposals, briefs and ongoing programs.

2017Operating since
10997TÜRSAB licence no.
ISTAirport operations base
EN·TR·RUCore program languages

Frequently asked questions

No, Mokan Premium is the premium and MICE operations division of Mokan Travel (Mokan Tur Turizm Seyahat), the same TÜRSAB-licensed agency, focused on high-touch and corporate programs.

Our operations base is inside the Istanbul Airport terminal area in Arnavutköy, which keeps us close to arrivals and departures for premium guest handling.

Planning a premium Istanbul program?

Share your brief (group size, dates and objectives) and our operations team will return a tailored proposal within two business days.